Buy Bitcoin
Choose Bitcoin on the screen, show your wallet address and pay: the cryptocurrency is sent to that address.
Bitcoin ATM · Lugano
Bitcoin ATM in Lugano
Inside The AI Lab store, at Via delle Scuole 1 in Lugano, there is a machine to buy and sell Bitcoin, USDT and other cryptocurrencies. You pay with cash, in Swiss francs or euros, or by card and receive them in your own wallet. It is operated by TIBC Sàrl.
Closed nowopens today at 10:00
What you can do
USDT and others too
The screen offers Bitcoin, USDT and other cryptocurrencies. The current list is on the machine: if you are looking for a specific coin, ask in the store.
Cash or card
Insert Swiss franc (CHF) or euro (EUR) banknotes, or pay with a Visa or Mastercard card at the reader next to the screen: for card payments the screen asks you to select euro (EUR).
Sell
You can also sell cryptocurrency for cash: choose selling on the screen and follow the instructions, the cash comes out of the banknote outlet.
How it works, in 4 steps
You need your phone with a wallet of your own and, above CHF 999 per month, an ID document.
Get your wallet ready
Open your wallet app and have the QR code of the address where you want to receive the cryptocurrency ready.
Choose on the screen
Tap the cryptocurrency you want and how you will pay: cash or card.
Verify and show the QR
The screen asks for the details needed for that amount; then you show your wallet QR code to the machine's reader.
Pay and confirm
Insert banknotes or pay by card. Before you confirm, the screen shows the amount, the exchange rate and the fee: check them, then confirm.
Where and when
The machine is inside the store: you can use it during opening hours. From which day it is in service: ask in the store.
AddressThe AI Lab Lugano
Via delle Scuole 1
6900 Lugano, Switzerland
Via delle Scuole 1
6900 Lugano, Switzerland
Opening hoursMon–Sat 10:00–18:00 · Sun closed
Phone+41 78 265 62 55
Before you use it, honestly
Identification
Up to CHF 999 per month without an ID document; above this threshold the machine asks for the identity verification required by Swiss anti-money-laundering rules.
The operator's fees and limits
The machine belongs to TIBC Sàrl, which applies its own fees, exchange rate and limits per transaction and per period. The AI Lab hosts the machine in the store and does not set the prices.
No investment advice
In the store we do not tell you whether, when or how much to buy: the decision is yours.
The risks
Cryptocurrency prices rise and fall sharply, even within hours: you can lose part or all of what you spend. Only use money you can afford to lose.
Transactions cannot be reversed
A blockchain transaction cannot be undone: check the wallet address before confirming. Nobody in the store will ever ask for your private keys or recovery words.
Watch out for scams
If someone (by phone, in a chat, on social media) asks you to buy cryptocurrency and send it to their address, stop: it is the most common scam. Only use a wallet of your own.
Frequently asked questions
Do I need an account?
Not with us. You need a wallet of your own to receive the cryptocurrency.
Which cryptocurrencies can I buy?
Bitcoin, USDT and others: the current list is on the machine's screen. If you are looking for a specific one, ask in the store.
Can I pay by card?
Yes, with Visa or Mastercard at the reader next to the screen. For card payments the screen asks you to select euro (EUR).
Can I sell my cryptocurrency?
Yes: choose selling on the screen and follow the instructions; the cash comes out of the banknote outlet. You see the fee and the exchange rate on the screen before you confirm.
Which banknotes does it take?
Swiss francs (CHF) and euros (EUR).
How much does it cost?
The fee and the exchange rate are set by the operator, TIBC Sàrl, and the screen shows them before you confirm. The figures: ask in the store.
Do I have to show an ID?
Up to CHF 999 per month without an ID document; above this threshold the machine asks for the identity verification required by Swiss rules.
Do I get a receipt?
The screen shows the confirmation of the transaction. For a receipt: ask in the store.
When can I use it?
During store hours: Mon–Sat 10:00–18:00 · Sun closed.
Something went wrong or the transaction has not arrived: who do I contact?
The operator's support, support@tibc.ch, with the time and amount of the transaction. If you are in the store, we will help you get in touch.
Information page. The AI Lab hosts the TIBC Sàrl machine and does not provide financial advice or investment services.